Machine Learning Engineer

chatdesk Chatdesk

Solving customer service and unemployment

Chatdesk is a software and machine learning company with a mission to solve customer service and unemployment.

Our solutions are trusted by some of the world’s leading companies such as Abercrombie & Fitch, BarkBox, and Munchery to improve customer support through messaging and analytics.

We are backed by leading Silicon Valley investors and headquartered in Manhattan. Chatdesk is growing fast and we’re looking for smart, ambitious people who will play a significant role shaping the company’s future.

If you’re passionate about improving customer experience, come join us!


About the role

Machine Learning engineers are the secret weapon of Chatdesk. You will participate in cutting edge research and develop solutions for real world, large scale problems. You will work with and learn from awesome team mates. You will get an opportunity to work in a fast growing company. Based on performance, there will be opportunities to build a team and grow your leadership.


Our values

  • Honesty and transparency
  • Hardwork
  • Always learning and improving
  • Empathy



  • Cultural fit with our values
  • Experience with machine learning and natural language processing
  • Rapid prototyping skills – Enjoy hacking on side projects



  • Competitive salary
  • Stock options
  • Freedom to experiment with your ideas and develop your skills

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